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Areas of Expertise
Competitor/Market
Analysis ........
One
of the primary disciplines that Evans Hagen & Company provides
its clients with is accurate and up-to-date information
and analyses regardless of the type of project they
are asked to perform. Studies generally take the
form of basic market and competitor analyses, and Evans
Hagen & Company uses
both primary and secondary means of securing the relevant
information. One of the distinctive features
of Evans
Hagen & Company that allows the organization
to perform its tasks so capably is its long-standing
presence within the market, and in particular the telecommunications
industry. Because Evans Hagen & CompanyEvans
Hagen & Company’s
consultants complete the information-gathering stage in a
competitive and/or market study, they then utilize their
extensive and in-depth financial backgrounds to perform
various market and competitor analyses, and ultimately provide
the client with recommendations and a report following from
their findings.
Competitor Analysis
With the constant introduction
and improvement of new technologies and services, companies
in all industries face ever-increasing degrees of competition.
In particular, companies that market products and services
within the telecommunications industry are susceptible to
obsolescence if they do not continually analyze and understand
the movements and actions of the market and their competitors.
In order to better understand and anticipate their competitors’ actions,
many companies have turned to Evans Hagen & Company for
information and analysis. Evans Hagen & Company’s consultants
and analysts use their analytical skills as well as
their deep-rooted, direct
connections within the telecommunications industry and the
broader market to help organizations understand their competitive
environment more thoroughly. By hiring Evans Hagen & Company , existing organizations, as well as startups,
can gain a more knowledgeable base from which to operate and
market their products and services.
Market Segmentation
One of the most difficult
and ambiguous tasks an organization faces is understanding
how its market is segmented. It is nearly impossible
to accurately identify with any great degree of certainty
along which lines (whether those lines be geographic, ethnic,
or class-based) an organization’s particular market
is segmented. Yet, to maximize its market share and
profitability, it is essential that an organization make its
best attempt to do so. In such cases, Evans
Hagen & Company offers
its services as an information gatherer and analyzer. Through
both primary and secondary means, Evans Hagen & Company’s consultants
can help organizations determine what types of market
segments should be targeted, which advertising campaigns
would be most effective in those segments and the effect
various competitors might have in each market segment. Evans
Hagen & Company’s
success in the provision of this service is evidenced by the
great degree of referrals and customer satisfaction they have
attained.
Customer Analysis
In the age of the Internet,
consumers have an even broader range of products and services
to choose from to satisfy their needs. Because of this
greater choice and maneuverability within the market, companies
must try new and innovative techniques to gain their customers’
loyalty and ensure their satisfaction. They therefore
must discover what it is that satisfies customers, even more
difficult to determine, what it is that makes them stay loyal
to one brand. What does the customer want from a product?
What makes a service invaluable to one customer and discretionary
for another? What are the characteristics that determine
the degree of brand loyalty a product or service can generate? All
of these are questions that are near impossible to
determine without proper research. Evans Hagen & Company can
help organizations determine what makes or breaks a
product or service in a customer’s mind through intense primary
investigation within the market. Organizations
can then use Evans Hagen & Company’s analyses and
recommendations to direct their product and marketing campaigns.
New Product Development
The proposed introduction
of a new product or service into the market almost always
represents both a significant opportunity and a great risk
for a company. An organization with a new product or
service has the chance to make vast profits by being the first
to market. It can capture customer and brand loyalty
and take advantage of the high switching costs the customer
would incur. However, new products and services also
hold great risks. If demand is overestimated, or development
costs are underestimated, a new product or service can generate
significant losses to an otherwise healthy organization and
send its bottom line into the red. It is because
of this great risk that companies are often wary of
new products and services. To make the introduction
of a new product or service to a market less uncertain,
significant quantities of information and research
are needed. To that end, Evans
Hagen & Company provides its clients with the
information relevant to determine whether or not the
proposed product or service will be viable and profitable
in current and near term market conditions. Evans
Hagen & Company
has been in business hand in hand with the field of
telecommunications for over 14 years, it has access
to a large and varied base of information sources within
this complex industry.
The firm’s consultants employ these primary channels
as key means of securing their information, and rely on secondary
forms of information gathering as a method of supplementing
and augmenting that primary information. After
uses several integrated market and competitor analysis
tools in order to aid organizations in determining
whether or not their proposed introduction will be
successful.
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